Customer Service Center

Support when you need it.

KEKDomains provides customer assistance for domain registration, renewals, transfers, account questions, billing enquiries and technical issues. Choose the support channel that best matches your request.

For account-specific, billing or technical matters, please use our Customer Service support channel so your request can be properly tracked.
Support Departments

Choose the appropriate support area

Routing your enquiry to the correct department helps us respond more efficiently.

Sales

Sales & General Enquiries

Domain registration questions, new service enquiries, quotations and general pre-sales assistance.

Contact Sales
Customer Service

Accounts & Billing

Account questions, renewals, billing enquiries, payment confirmation and other customer-service matters.

Submit an Enquiry
Technical

Technical Support

DNS, domain configuration, service access and other technical issues requiring support assistance.

Request Technical Support
Online Support Request

Submit your request for tracking and follow-up.

For technical, account, billing or after-hours enquiries, submit your request through our support contact channel. Please include the affected domain or service name and a clear description of the issue so our team can assist you efficiently.

Submit Support Request
Our Locations

United States & Nigeria

United States Office

KEK Technology Inc.

15203 Jerrington Court
Bowie, MD 20721
United States

Telephone: +1-301-249-1049

Email Assistance

General customer service email: reachus@kekdomains.com

Customer Service Hours

Monday–Friday
8:30 AM – 5:00 PM

After-Hours Enquiries

For after-hours sales or technical matters, submit your enquiry online or email us. Requests will be reviewed by the appropriate team.

Need assistance now?

Send us your enquiry with the affected domain or service details and our team will review it.

Contact Customer Service